Not sure? Ask yourself these questions:

  • Do you have a well-executed, integrated marketing program with the right tools, platforms and messaging?
  • Are your marketing decisions driven by data or assumptions?
  • Do your brand and your messaging match internally and externally, in all marketing channels?
  • Do they resonate with your audiences?
  • Are your strategy, tactics and messages defined appropriately for current patients, prospects, and your community?
  • Is your practice making a genuine investment in your largest profit center—your staff?
  • Do you understand how engaging authentically with patients, and improving performance, productivity, and retention can create a true competitive differentiator and a less stressful, more profitable practice?

If you can’t answer YES to all these questions,

your practice may not be reaching its full potential—and beyond.

Iconic Orange Dental’s Premier Patient Experience Program

Grow your influence, your client base and your bottom line by becoming a Premier Patient Experience Practice with Iconic Orange Dental. We’ve created a unique, holistic approach for growth and success and while we have built a common framework, we know that every practice is unique. That’s why we offer three different monthly subscription service levels.

Tier 1 and Tier 2 programs each begin with a kickoff call agenda and prep questionnaire, followed by a one-hour evaluation call to determine your practice’s current positioning, growth objectives, pain points, and how our partnership can be structured for maximum effectiveness. We follow up with an evaluation summary and deliver your first quarterly campaign strategy, custom-built for your practice. Tier 3 begins with the same activities and adds a ‘human resource’ layer that begins to explore how to improve staff productivity and performance and ultimately practice profitability.

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Why it matters

It may be a cliché but it’s true: you never get a second chance to make a first impression. Iconic Orange’s Premium Patient Experience Program solves that challenge by giving you access to all the marketing strategies, tools, platforms, technology and training you need to make the right first impression—ALWAYS! And here’s the ROI:

 

  • Attract new patients in your target market
  • Retain new and existing patients
  • Increase treatment plan acceptance
  • Improve and grow relationships with your existing patients and turn them into your practice’s biggest boosters.
  • Grow your influence in the community and within the dental industry to set your practice apart from its competition
  • Increase referrals from other practitioners
  • Optimize your most valuable profit center—your STAFF

 

Research tells us that dentists rarely lose patients ‘in the chair.’ They lose them before they set foot in the door for the first time. They lose them because of interactions with the front desk, the billing office, the scheduling system, wait times, and other non-treatment-related issues. Sincere relationships and authentic touch points are the cornerstones of any successful patient-centered business in todayʼs fast-moving, ever-changing dental landscape. They represent trackable currency. Experience has shown us that providing a Premier Patient Experience is a genuine competitive differentiator.

Tier 1 Premier Patient Experience Services

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Tier 1 Premier Patient Experience Services

Our “essentials” package, Tier 1 is designed for small practices, those with more limited resources, or those that need more basic support services.

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Tier 2 Premier Patient Experience Services

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Tier 2 Premier Patient Experience Services

Our next service level includes the same fundamental approach as Tier 1 but with additional emphasis on improving relationships with your existing patients and colleagues in the community.

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Tier 3 Premier Patient Experience Services

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Tier 3 Premier Patient Experience Services

Our Tier 3 package combines Premier Patient Experience marketing with the practice’s ‘human element’ to develop the ultimate Premier Patient Experience practice.

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Develop the practice YOU want by offering a Premium Patient Experience. Put the spotlight on what makes a highly successful and valuable practice really stand out.